We offer a reliable and secure delivery to you by courier delivery. As soon as your order has been shipped, you will receive an email with a Tracking Number directly from the courier. We have chosen this method of shipment to minimize any risk or delay to you.
Import Duties and VAT - Please read before placing your order:
1. Parcels shipped to USA and Canada are currently exempt from VAT/GST (General Sales Tax) and import duties as FDA Prior Notice is obtained by us, prior to shipping.
2. UK and EU countries are also currently exempt from import duties due to a preferential trade agreement with South Africa.
3. Customers in all other countries may be liable for VAT/GST (General Sales Tax), and possibly import duties, in their own countries.
4. The import of any type of tea into MALAYSIA, MEXICO, GUATEMALA and INDIA is NOT allowed, and unfortunately this includes the importation of Matula Herbal Formula.
5. Door to door delivery by Courier (DHL, Fedex, or Aramex) takes 5-7 business days - shipping charges are prepaid by us.
You can easily change your shipping address when you are returned to our site after making payment to PayPal.
IMPORTANT NOTICE: We only ship to physical street addresses - NOT postal (P.O.Box) addresses!
----- NO REFUNDS for goods shipped to a WRONG ADDRESS -----
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