We offer a reliable and secure delivery to you by courier delivery. As soon as your order has been shipped, you will receive an email with a Tracking Number directly from the courier. We have chosen this method of shipment to minimize any risk or delay to you.
PLEASE NOTE - before placing your order:
1. The import of any type of tea into MALAYSIA, MEXICO, GUATEMALA and INDIA is NOT allowed, and unfortunately this includes the importation of Matula Herbal Formula.
2. All customers are liable for VAT/GST (General Sales Tax), and possibly import duties, in their own countries.
3. Parcels shipped to USA and Canada should not attract import duties as FDA Prior Notice is obtained prior to shipping.
4. UK and the EU countries should also not attact import duties due to a preferential trade agreement with South Africa.
5. Door to door delivery by Courier (DHL, Fedex, or Aramex) takes 5-7 business days - shipping charges are prepaid by us
You can easily change your shipping address when you are returned to our site after making payment to PayPal.
IMPORTANT NOTICE: We only ship to physical street addresses - NOT postal (P.O.Box) addresses!
----- NO REFUNDS for goods shipped to a WRONG ADDRESS -----
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